Terms and Conditions

Last updated: 08 Sep 2026

By using this website, placing an order, submitting a service request, or making a payment, you agree to these terms of K7 Mobiles.

Products And Pricing

Product images are for reference. Actual color, packaging, and availability may vary.
Prices, offers, and stock can change without prior notice.
Pre-owned phones are sold based on listed condition and available product details.

Orders And Acceptance

Order placement does not guarantee acceptance. We may confirm stock, payment, delivery area, and customer details before processing. We may cancel orders for unavailable stock, wrong pricing, suspected fraud, or service limitations.

Payments

Storefront checkout accepts online payment only through Razorpay. Cash on Delivery is not available. Payment success depends on bank/payment network confirmation. If money is debited but order is not confirmed, contact us with the Razorpay payment ID for verification.

Second-Hand Mobiles

Second-hand mobiles are inquiry-only. No online payment is accepted for second-hand products on this website. Please contact us first so we can confirm availability, condition, inspection details, and final purchase process.

Service Requests

Repair estimates are based on the details you provide. Final cost and repair time may change after physical inspection. Data backup is the customer’s responsibility before repair unless clearly agreed otherwise.

Customer Responsibility

You agree to provide correct name, phone number, address, device details, and payment information. We are not responsible for delays caused by wrong or incomplete information.

Exchange Requests

Exchange requests must be raised from the customer account within 3 days after product receipt. Approval depends on product verification after we receive the couriered product. We may service the product if possible or provide an exchanged product.

Limitation Of Liability

To the maximum extent allowed by law, K7 Mobiles is not liable for indirect losses, loss of data, payment network failures, courier delays, or issues caused by misuse, third-party accessories, or unauthorized repair.

Contact

For any issue, contact K7 Mobiles at +91 9894919282 or info@k7mobiles.com.