Shipping and Delivery Policy

Last updated: 08 Sep 2026

Delivery Area

Delivery availability depends on your location, product availability, and serviceability. If delivery is not available for your address, we will contact you for pickup or cancellation options.

Delivery Time

Accessories and available products are usually processed within 1–3 working days.
New mobile or pre-owned phone orders may take 3–5 working days depending on stock confirmation.
Spare parts and repair-related items may take extra time based on model and availability.

Shipping Charges

Shipping or local delivery charges, if applicable, will be shown or informed before order completion. Any special delivery request may carry additional charges.

Order Tracking

For local orders, we may share delivery updates through phone or WhatsApp. Courier tracking will be shared when a courier service is used.

Damaged Or Missing Shipment

If you receive a visibly damaged package or missing item, contact us immediately with photos/video and order details. Claims reported late may not be accepted.

Store Details

K7 Mobiles
123 Market Street, City Center, New Delhi, Delhi - 110001
Phone: +91 9894919282
Email: info@k7mobiles.com